Average Reviews:
(More customer reviews)I ordered this product about 2 weeks ago and it arrived in about 1 week.When I opened it I was disappointed to find it was a left handed putter even though the order page only specifies a right handed option and all of the pictures are also right handed models.I contacted the company and they said they were out of right handed models but right handed models would arrive very soon.I replied to them that I would prefer a refund and they replied curtly to me that right handed models would be available soon.Upon further inspection of the putter, it also appears to be used or produced in a cheap manner because it had wear marks and scratches.I have agreed to wait a week for the right handed putters to arrive (although I didn't seem to have much of a choice).As such, I can't recommend this putter or this company.I am not sure if they are honest or not, but they are not interested in customer satisfaction based on my experience.If I receive the putter I purchased, I will add another more positive review. If you do not see an additional review regarding that outcome, I would not do business with this company.
Update on 12/18/2007. I returned the putter but still haven't received a refund more than 4 weeks later. I am attempting to contact the company one more time and then I will be filing a claim through Amazon.You decide if it is worth the risk.
12/20/07: Final update: Received notice that purchase price was refunded, but not what I paid for shipping which seems unfair because I ordered right and received left-handed model.I really wish the company would have been more forth coming and customer oriented because their product's price is cheap enough to try on a whim but it is been a frustraing experience for me and one I wouldn't recommend for someone else.Perhaps this review will help them become a smarter company.
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Product Description:
Unique "White Ball Alignment System". Compare features, performance and price to Odyssey® White Hot 2 Ball Putter, that utilizes a unique "White Hot Ball" design. The face balanced head with White Polymer Insert provides accurate alignment and true roll that makes every putt seem effortless and smooth!Shaft: steel.Club comes with Texan Classics 2 piece all-weather grip .Full manufacturer warranty covers breakage or defects for one year. Brand new.
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